Delivery Info

[vc_row][vc_column][vc_column_text]Delivery Information

How much is delivery online?

 Delivery Nationwide for a large appliance is €24.99

 Delivery Nationwide for a small appliance is €4.99

Where do you deliver?

 We deliver Nationwide (Ireland & Northern Ireland)

When will it be delivered?

Your item will be delivered within 3-5 working days. Although we always strive to deliver before this.

Delivery Times

Our standard deliveries are made between the hours of 8am and 6pm, Monday to Friday. A signature will be required upon delivery.

For large appliances our courier will send you a text message prior to delivery providing you will your allocated delivery timeslot.

Items which we have to special order from the manufacturer may take longer to deliver. You will be notified if there is an extended delivery on any item you purchase

 

Will you collect my old appliance?

Yes, On delivery of a large appliance we’ll collect your old appliance for free on a like for like basis. ie if you order a washing machine, we’ll take away your old one for free. Please ensure your old appliance is disconnected and ready for removal.

Online Click and Collect Information

Click ‘Collect in Store’ on Checkout and the product will be made available for you to collect from our store. Please allow 3-5 working days for your order to arrive in-store. You will receive a phone call from our web team to confirm your order is ready for collection.

Once you have placed your order for collection

 You will receive an email confirming we have received your order.

 Your Order will be processed by our web team.

 You will receive a phone call from a member of staff to confirm that your order is ready for pick up.

You must provide the following documents when collecting in-store. Items will only be released to the card holder.

 Photo ID (Only your passport and drivers licence will be accepted.

 Proof of Address (Utility bill or Bank statement)

 A copy of your confirmation email.

What happens if I miss my delivery?

For large items, if nobody is home to accept the delivery, it will be returned to our warehouse and a re-delivery will be scheduled.

Returns Policy

Please read our returns policy prior to purchasing from Expert Laois in order to familiarise yourself with our policies on returns, refunds, repairs and your legal rights.

We also recommend you immediately inspect any goods which we have delivered to you or that you have collected from any of our stores, to ensure that all products are of acceptable quality and as described. We can change or cancel an order up until it is dispatched. If the order has been dispatched, you can return the unopened goods to us and we will organise a refund.

 

For queries about an order please don’t hesitate to contact us on 057 8660601. Alternatively email sales@expertlaois.ie[/vc_column_text][/vc_column][/vc_row]